Privacy Policy

Effective date: July 7, 2026

Neon AI (Neongecko.com Inc.) ("Neon AI," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have. By using our website or submitting our contact form, you agree to the practices described here.

Information we collect

When you fill out our contact form, we collect the information you provide, which may include your first and last name, email address, phone number, organization, job title, your area of interest, a description of your inquiry or use case, and an optional requested appointment date.

We may also automatically collect standard technical information when you visit our website, such as your IP address, browser type, and general usage data, including through cookies or similar technologies. This helps us understand how our site is used and keep it working properly.

How we use your information

We use the information you provide to respond to your inquiry, share information about our products and services, schedule appointments you request, and, where you have agreed to it, send you marketing communications about Neon AI. We use automatically collected technical data to operate, maintain, and improve our website.

How your information is stored and shared

Information submitted through our website is stored in our customer relationship management (CRM) platform, which is provided by a third-party service provider. We may also use other trusted service providers to help us operate our business and communicate with you. We do not sell your personal information. We share it only with service providers who help us deliver our services, or where required by law.

Marketing emails and your choices

If you agree to receive emails from us, we may send you communications about our services. You can opt out at any time by using the unsubscribe link included in our marketing emails or by contacting us at info@neon.ai. We will honor opt-out requests promptly, consistent with applicable law.

Data security

We take reasonable administrative, technical, and organizational measures designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your privacy rights

Depending on where you live, you may have rights regarding your personal information, including the right to access the information we hold about you, to request that it be corrected, or to request that it be deleted. To make a request, contact us at info@neon.ai and we will respond as required by applicable law.

If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) gives you rights to know what personal information we collect, to request deletion, and to opt out of the sale of personal information. We do not sell your personal information.

If you are located in the European Economic Area or the United Kingdom, you may have rights under the General Data Protection Regulation (GDPR), including rights of access, correction, deletion, and objection to certain processing. We process personal data of individuals in these regions only as permitted by applicable law.

Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us at info@neon.ai.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. We encourage you to review this page periodically.