Customer Spotlight

Apr 21, 2026

The “Ask Jerry” Neon.ai Cybersecurity Persona

Cybersecurity expert Jerry Huaute, CISSP, shares his collaboration with Neon.ai

Screenshot of a chat in the AI Jerry app

Neon.ai   ·   Collaborative Conversational AI™

CUSTOMER SPOTLIGHT — SPRING 2026 Cybersecurity Persona "Ask Jerry"

The following is a letter from cybersecurity expert Jerry Huaute, CISSP, who is working with Neon.ai on creating advanced AI experts.

Today I’m sharing my AI journey collaborating with Neon.ai on a Cybersecurity persona project.

A little background on Neon.ai: they develop business applications for interfacing workers and customers with company information and systems, using chat, audio, video and avatars. These applications use advanced Collaborative Conversational AI™ (CCAI) which enables multiple AI agents to work together with people to handle user interactions.

NEON.AI’S FIVE PRINCIPLE SERVICES

  1. Expert Personas  —  Train your own specialized AI experts, utilizing your proprietary data, that learn and grow with your users.

  2. AI Advisory Teams — Interact with panels of AI specialists trained in multiple areas of expertise to provide relevant guidance based on specific areas of training, for example manufacturing, logistics, or compliance.

  3. Enterprise AI Agents  —  Expert AI advisor teams privately trained on your own internal data with the ability to license the AI process in-house.

  4. Neon.ai Knowledge Engine  —  An interactive model that can turn documents and systems into a living knowledge base with real time knowledge syncing.

  5. Digital Twins  —  A live, interactive model of something in the real world. It learns from it and predicts what might happen next. Think of it as a sandbox on steroids.

WE’RE CALLING THIS PROJECT: ASK JERRY

As a CISSP, I have concerns about how we can address new vulnerabilities and attack vectors in AI. As I have researched AI, I can see there are opportunities to use AI to address cybersecurity shortfalls. Different vendors are addressing these shortfalls and bringing to market products and tools to bridge the gap. As a CISSP who has delivered Safe and Secure presentations, a Cybersecurity Persona as a cybersecurity Q&A resource seemed like a starting point on my AI journey in a real world look at AI.

“A Cybersecurity Persona as a cybersecurity Q&A resource seemed like a starting point on my AI journey in a real world look at AI.”
— T. Jerry Huaute, CISSP · Technology & Cybersecurity Consultant

My work with Neon.ai has been enlightening as it has given me a personal look into how a persona is created and the importance of training the model. Cybersecurity documents from OWASP, NIST, and a variety of AI whitepapers and documents were used as a basis for this persona. I enjoyed prompting the persona and going through the training session.

“I was very impressed with the answers that were generated from the persona in response to my questions.”
— T. Jerry Huaute, CISSP · Technology & Cybersecurity Consultant

I look forward to finalizing this project and giving a more detailed accounting of my lessons learned in this process. I have some specific topics I will address in separate posts as part of my discovery process into AI.

ACKNOWLEDGMENTS

I’d like to thank the Neon.ai team for the education as we collaborated on this Cybersecurity persona:

Tim Luetzow  ·  Business Development Manager

Richard Leeds  ·  President, Founder, Inventor, Engineer

Clary Gasper  ·  Project Leader, AI & LLM Trainer, Education Specialist

Sincerely,

Jerry Huate, CISSP

#CyberSecurity  #AIinCyber  #GRC  #SmallBusiness  #RiskManagement  #InfoSec

Want a persona of your own? Let’s talk.  ·  neon.ai  ·  info@neon.ai  ·  © 2026 Neongecko.com Inc.



Patents: #US11922930 #US11431660 #US11575784 #US11277512 #US10375236 #US20140177813 #US20140161250 #US8638908 #US8553852 #US8068604 #US7424516 #US11989636B1 | China Patent #CN102017585 | Europe EU PCT Patent #EP2156652. Patents Pending. Registered Trademarks Neon AI®, Conversation by Example®. Contextual Reconveyance™, Reconvey™, Conversation Segment Reconveyance™, Contextual Notification™, Adaptive Forums™, Conversation Processing Intelligence™, Collaborative Conversational AI™, Collaboratize™, CCAI™ and Task Arithmetic Engine™ are trademarks of NeonGecko.com Inc. Copyright © 2026 Neon AI

Visioned and Crafted by the Neon.ai Team

©2026 Neon AI. All right reserved.

Patents: #US11922930 #US11431660 #US11575784 #US11277512 #US10375236 #US20140177813 #US20140161250 #US8638908 #US8553852 #US8068604 #US7424516 #US11989636B1 | China Patent #CN102017585 | Europe EU PCT Patent #EP2156652. Patents Pending. Registered Trademarks Neon AI®, Conversation by Example®. Contextual Reconveyance™, Reconvey™, Conversation Segment Reconveyance™, Contextual Notification™, Adaptive Forums™, Conversation Processing Intelligence™, Collaborative Conversational AI™, Collaboratize™, CCAI™ and Task Arithmetic Engine™ are trademarks of NeonGecko.com Inc. Copyright © 2026 Neon AI

Visioned and Crafted by the Neon.ai Team

©2026 Neon AI. All right reserved.